![]() Note: Please make sure you have a backup from the user's mail folder if possible to avoid any data loss as the above tools are 3rd party which we cannot guarantee their functionality. Use 3rd party tools like dupeGuru(GUI) or fdupes(terminal-based), find and delete duplicate emails. If the folder in question is Deleted items, delete all files in the folder, except index.fld, search.fld and status.fld, and then clear the #msgs folder. journal.db and specguid.fld stops the duplication issue. journal.db, specguid.fld, and the _keriomapi_STORE folder. MacOS: /usr/local/kerio/mailserver/store/mail.ĭelete. Windows: C:\Program Files\Kerio\MailServer\store\mail. It is considered as the Product Bug coming from the Apple Mail side, as this behavior was tested with the Postfix server and Thunderbird email client, completely excluding Kerio Connect from the equation. Such inconsistency may lead to duplicated items appearing on the server-side. It is causing the discrepancy between the Apple Mail client and the Kerio Connect server. So we will have these emails in the client's trashes too. And after this deletion, if we also delete this email(s) on webmail, they will be transferred to Trash in webmail and be synched in email clients as well. If we delete an email completely in Apple Mail (delete from Inbox delete from Trash) when the email client is in offline mode, we will make them out of sync to the server and have still this email(s) on the server. Since re-indexing the account and restarting the server will not resolve the issue, follow the steps below to fix this issue. Sometimes when moving or deleting a large number of items in a batch from Apple Mail in macOS, the items start duplicating out of control, resulting in huge sizes of accounts, hindering server performance.Īs a side-effect, the mailbox may reach the email quota in a short amount of time.
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